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Frequently Asked Questions

Issues Addressed In These FAQs:

  1. Why buy medical insurance?
  2. What is the difference between a primary care provider (PCP) and a preferred provider (sometimes referred to as a particpating provider)?
  3. What are the differences between plans?
  4. I'm self-employed - am I covered while I'm working?
  5. Can I buy individual policies for the employees of my small business?
  6. My significant other and I are not married - can we be insured together under one policy?

1. Why buy medical insurance? TOP
People buy medical insurance to protect against the risk of financial ruin as a result of a catastrophic accident or illness. If you have assets, you need medical insurance - one of the most common causes of bankruptcy is uninsured medical expenses.

2. What is the difference between a primary care provider (PCP) and a preferred provider (sometimes referred to as a participating provider)? TOP
A primary care provider (PCP) is usually a physician (or other approved provider) that you select from the insurance company's list of primary care providers at the time of enrollment. Normally all your care must be received from that PCP or a provider you are referred to by your PCP. A preferred (or participating) provider is one who is on the company's list of preferred (or participating) providers. You do not have to select a specific doctor ahead of time and in fact you can choose to receive care from providers not on the list, however you will not receive as high a level of benefits as you would if you utilized a preferred (or participating) provider.

3. I don’t understand the differences between Major Medical plans, PPO plans and HMOs. TOP
MM (Major Medical) plans traditionally give you the greatest freedom of choice in choosing a doctor or other medical provider but increasingly are becoming the most expensive type of plan. Each insured generally must meet a deductible before any benefits are paid, then the insurance company reimburses eligible expenses at a specified percentage rate (the coinsurance). Generally, after a specified level of expenses (the stop-loss) have been incurred, the insurance company will reimburse 100% of eligible expenses for the remainder of the calendar year.

PPO (Preferred Provider Organizations) plans are similar to traditional major medical plans except the coinsurance rate will differ depending upon whether you receive treatment from a provider (doctor, hospital, etc.) on the insurance company’s "preferred list" or not. Non-preferred providers are reimbursed at a lower rate. You are still free to use any doctor and you will receive at least some level of benefits even if you don't use a provider from the preferred list.

HMOs (Health Maintenance Organization) restrict your choice of providers the most but generally also give you the lowest out of pocket costs for your medical care. You must choose a Primary Care Provider (PCP) and all your medical care must be coordinated through your PCP - if you don’t go through your PCP that treatment will usually not be covered. There are no deductibles and services are covered at 100% after a co-payment by you.

In reality the lines between the different types of plans are blurring with many plans having some elements of more than one type. It is not uncommon to see PPO plans that have a co-pay with no deductible for doctors on their preferred list or HMO’s that allow you to self-refer or go outside the HMO provider panel and still receive some benefits (though usually at a substantially reduced level).  These are known as Point of Service (POS) plans.

4. I’m self employed - am I covered when I’m working? TOP
Most plans will cover you while working if you are not covered by Worker’s Compensation, but you would be well advised to double check with your health insurance company to make sure.

5. I own a small business - can I buy individual policies for my employees? TOP
Generally no. Oregon law requires different underwriting standards for group insurance and defines groups as two or more employees (including the owner of the business). Thus if you have one or more employees in addition to yourself and you are paying for some or all of their medical insurance, you automatically are considered to be a group. Insurance companies will not knowingly issue individual policies in such a situation and most will require an individual policy applicant to state their employer is not paying the premium. To receive a quote for your business, please go to the Group Plans page and follow the instructions.

6. My significant other and I are not married - can we be insured together under one policy? TOP
Generally no. In Oregon such arrangements are not recognized as a basis for joint coverage under individual medical policies.

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